Terms of Service

Effective 16 August 2026

1. Scope

These terms govern your use of Calando ("the app"), made by SlowHare ("we", "us").

2. Changes to these terms

These terms take effect when posted in the app or at slowhare.ai. We may change them where the law allows, posting the change and its effective date at least 7 days beforehand — or 30 days where the change is to your disadvantage. If you do not accept a change, stop using the app and delete it.

3. What the app does

Calando is a tool for recording your own GLP-1 treatment and what happens alongside it, and for looking back at what you recorded. It covers:

• Injection schedule, doses and site rotation
• Weight and body-fat trends, and the pace of change
• Meals, water, caffeine, alcohol, exercise and symptoms
• Reading weight and workouts from Apple Health or Health Connect
• Backing up and exporting everything you have recorded

4. Not medical advice

Every number, chart, summary and sentence in the app is a presentation of what you entered. None of it is diagnosis, prescription, treatment or clinical advice.

• The app does not decide or recommend a dose.
• Reference figures such as a "gentle pace" band are the values you set yourself in Settings. They are not clinical guidance.
• The app does not handle emergencies. If you have urgent symptoms, contact emergency services or your clinician immediately.
• Starting, stopping or changing a dose is a decision for you and your doctor or pharmacist.

We are not responsible for the consequences of a medical decision made on the strength of what the app displayed.

5. No account

The app has no sign-up and no sign-in. There is therefore no password recovery and no synchronisation between devices.

6. Your records, and backups

Everything you record is stored only on your device. We run no server that holds it. That has consequences worth stating plainly:

• We cannot read your records, and cannot leak them.
• If the device is lost, broken or reset, or the app is deleted, the records are gone and we cannot recover them.
• Moving to a new device means exporting a backup first, then restoring it there.

Keeping backups is your responsibility, and we provide backup and export free of charge, whether or not you subscribe.

7. Subscription and payment

1. What stays free. Recording, and taking your own records out of the app, work without a subscription and always will. We do not put the health record you wrote yourself behind a payment.
2. What a subscription opens. The features that interpret your records — the weekly report, the timeline digest, the drug-level chart, the body-fat curve.
3. Free trial. A new subscription starts with a free trial. Unless you cancel before it ends, it converts to a paid subscription.
4. Billing and renewal. Payment is taken by the Apple App Store or Google Play and charged to that store account. Subscriptions renew automatically at the end of each period unless cancelled.
5. Price. The price and currency are those shown in the store, and vary by country, exchange rate and store policy. We give notice of price changes and obtain consent through the store's own process.
6. Cancelling. Cancel in the store's subscription settings. You keep access until the end of the period already paid for.
7. Refunds. Refunds follow Apple's and Google's policies and are handled by them; we cannot refund outside the store. Statutory rights of withdrawal or cancellation are unaffected.
8. While offline. If the store cannot be reached, the last known subscription state is honoured for a period, so that somebody who has paid is not locked out of their own records on a flight or in a tunnel.

8. Your obligations

• Do not reverse-engineer the app, circumvent purchase validation, or use it through automated means.
• Do not enter another person's health information without their authority.
• Do not present what the app shows as medical advice to anyone else.

9. Intellectual property

The app, its design, wording and artwork are ours. What you record is entirely yours, and we claim no rights in it.

10. Changes and discontinuation

We may change the app or stop providing it. If we discontinue it we will give at least 30 days' notice in the app and on this page, so that you can export your records. Because those records are on your device, they do not disappear when the service ends.

11. Limitation of liability

To the extent the law allows, we are not liable for loss arising from causes outside our control — your device, the operating system, the app stores, or events beyond reasonable anticipation. We remain liable for our wilful misconduct and gross negligence as the law provides. Nothing here limits rights you have under consumer protection law that cannot be excluded.

12. Governing law

These terms are governed by the laws of the Republic of Korea, and disputes fall to the courts having jurisdiction under Korean civil procedure. If you use the app as a consumer elsewhere, this does not deprive you of the protection of mandatory rules of your own country.

13. Contact

support@slowhare.ai